Terms and Conditions

Address Access

By completing the Application/Order Form and paying the appropriate fees according to the current price schedule, the Customer will have the use of Accutype's shipping address. Customer access to mail and packages will be available in person at Accutype's business address or by forwarding of said mail and packages by Accutype to the Customer's previously established forwarding address.

Special Note: This address may not be used for mass mail-outs.
 
The Customer agrees to use the services in accordance with Accutype's rules and in compliance with all Canadian Postal regulations, as well as local, provincial and federal statutes and regulations. This service may not be used for illegal activities of any kind. Failure to comply may result in cancellation of service without notice. Accutype reserves the right to terminate service forthwith, if there is reason or reasonable suspicion of illegal activity or dubious business practice. Accutype intends to cooperate fully with appropriate law enforcement officials. THIS SERVICE IS NOT INTENDED FOR AND SHALL NOT BE USED FOR THE FORWARDING OF GENERAL MERCHANDISE FROM MAIL ORDER SUPPLIERS TO CUSTOMERS. Accutype must be informed of any shipment requiring special attention in advance (i.e. Customs, certified, registered, insured, C.O.D. etc.), and all packages must be accompanied by a shipping document showing value and contents for the purposes of customs declarations.

Accutype can and will ship anything, that is legal in Canada, to anywhere, subject to exceptions stated above. The Customer must be aware of products that are restricted in Customer's own country and refrain from ordering them. Accutype shall not be liable in any way if customs officials seize all or part of a shipment, rightly or wrongly, or for whatever reason.

Accutype is not "a deliverer of mail" and is therefore not responsible for failure of the Canadian Post Office or other postal or delivery service. Once the mail is delivered to the customer at Accutype's address, the mail is deemed to have been received by the customer; such customer is to ensure that services are paid up to date.  Once the forwarding mail is handed over to the Postal or Delivery Service, the mail is deemed to have been delivered to the Customer and Accutype shall not be responsible for delays, loss, theft, or any damages.

Service and Payment

Accutype will forward first-class mail and/or packages at the interval and level of service specified by the Customer when the fee for service has been paid and there is an adequate deposit on hand to cover postage and handling fees. If Accutype receives mail addressed to a Customer who has not paid service fees or has an inadequate deposit on hand for postage and fees, Accutype will contact the Customer by e-mail to ask for an additional deposit. If the above fails and/or account has  not been settled 15 days after notification, Accutype will return all letter mail to sender, and dispose of parcels at Accutype's discretion.

Certified, registered, insured, or COD mail or parcels will only be accepted by Accutype as agent for the Customer, when the Customer specifically authorizes same in advance, and provides full advance payment for COD charges. Special handling fees will apply to receipt of COD mail and parcels as well as the forwarding of mail and parcels involving registration or insurance.

Accutype's basic fees may be paid by credit card; all other cash advances (for bulk mailings or parcel forwarding, courier, customs/duties fees, C.O.D., certifications, insurance, etc.) must be paid by pre-arranged method (i.e. PayPal, money order, interac e-mail, etc.). Accutype reserves the right to decline payment by credit card where verification or validation is in question, or for any other reason. 
 
Accutype reserves the right to refuse an application for a mailbox or services for any reason whatsoever.
 
All fees and deposits are payable in Canadian or converted US dollars and may be paid via the method agreed to between the Customer and Accutype.

Late Fee A late fee of $5.00 (plus GST) will be charged for every week the box renewal is overdue.

Valid E-Mail Address

Customers are required to maintain a valid e-mail address. All notices by Accutype shall be sent by e-mail and shall constitute valid notice.
 
Because of ever-increasing 'spam', Accutype advises customers to include accutype's e-mail address in their contact list in order to avoid blocked access or 'lost' e-mails in bulk spam folders.
 

International Shipments

Due to strict export regulations, we do not forward product other than letter mail internationally. Anything subject to duties and tax (a declared value of over $50) is considered product
 
Note:Accutype will not handle parcels in excess of 10 lbs. We will only ship documents internationally via courier.
 

Customer Responsibility

Customs duties and fees are the sole responsibility of the Customer.

The Customer agrees to protect, indemnify, and hold harmless Accutype from and against any and all claims, demands, and causes of action of any nature whatsoever relative to the use of Accutype facilities or services, and any expense of Accutype incurred in a defense against same shall be reimbursed by the Customer. In the event Accutype commits or fails to commit any act resulting in disruption of service to Customer and Customer thereby suffers a loss, Accutype's liability shall be limited to not more than the rental fees paid by the Customer for service not yet received. Accutype shall not be liable for incidental or consequential damages as a result of its performance as agent for the Customer.

Termination of Service

Accutype's basic fees are due and payable in advance and notice thereof will be sent to the Customer by e-mail. No other notice will be given. Failure to pay such fees when due may result in disruption or cancellation of services. Accutype does not prorate its fees and does not provide refunds in the event of cancellation or termination of service prior to its agreed upon expiration date. Refunds of unused deposits (less 10% to cover handling) must be requested within three (3) months of termination of this agreement. Refunds will be issued by the same method as fees were paid by customer.
 
Accounts, where there has been no activity (i.e. mail, e-mail, phone calls, payment or other means of communication) in excess of 2 months past the expiry date, will be considered as abandoned. Such accounts are then subject to being closed or "cleaned up", where accumulated material is returned to sender or is otherwise securely disposed of (i.e. shredding, recycling). Any left-over funds are transferred to a general "clean-up" account to cover the cost of such processing.

Upon termination of services by Accutype for failure to pay fees in advance by the Customer, Accutype shall have no responsibility to make the Customer's mail available without payment therefor.

Accutype Business Services
207 - 1425 Marine Drive
West Vancouver
Canada V7T 1B9